Shipping and Delivery
At OZON.LK, we strive to ensure a smooth and timely delivery experience for all our customers. Here’s what you can expect:
Processing Time:
All orders are processed within 1-2 business days. You will receive a confirmation email once your order is dispatched, including tracking information.
Delivery Times:
- Within Colombo: Typically 2-3 business days.
- Out of Colombo: Typically 3-4 business days.
Order Tracking:
Once your order has shipped, you will receive a tracking number to monitor its progress. You can track your order status through our website or directly with the carrier.
Customer Support:
If you have any questions or concerns about your order, please contact our customer support team at info@ozon.lk. We’re here to help ensure you have a great shopping experience!
Thank you for shopping with OZON.LK. We appreciate your business and look forward to serving you!
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